Your Perfect Assignment is Just a Click Away

We Write Custom Academic Papers

100% Original, Plagiarism Free, Customized to your instructions!

glass
pen
clip
papers
heaphones

Why has performance measurement become increasingly important in government?

Why has performance measurement become increasingly important in government?

Why has performance measurement become increasingly important in government?

Fundamental of Public Administration PPA 101

NANCY GENOVA, MPA

INSTRUCTOR/ CHAPTER 10 ADMINISTRATIVE REFORM, PRODUCTIVITY & PERFORMANCE (P. 361-391)

Objective

  • Understanding the motivations for contemporary administrative reform movements
  • Examining how NPM and reinvention are related to issues of quality and productivity
  • Exploring the impact of advances in technology on government and governance
  • Understanding the importance of performance measurement in the public sector
  • Learning about productivity improvement strategies

The “New Public Management” (NPM,) Reform Movement

  • Since the late 1970’s early 1980’s many countries began to discuss cost saving way to provide public services looking at the impact that the changing global economy was having
  • NPM key principles are; mission driven, decentralized and incentive based, accountability, responsiveness, and commitment to outcome based governance

NPM Has Changed How Government Operates & Its Role in Governance System

Government Performance & Results Act (GPRA) key reform oriented initiative changed how government operates

There are benefits to the act; strengthen programmatic communities, asked the right questions, effectively reporting performance

Critiques say that it wants to run government like a business which is not the same thing and requires citizens to be customers when they are not they are the owners of government; asking them to like or dislike services and wanting administrators to change delivery of those services

The Key Benefits & Barriers to Performance Management

  • GPRA required federal agencies to develop long term strategic plans and annual performance plans outlining strategies and resources needed to meet performance goals and to produce annual reports on outcomes achieved
  • In performance management you cannot account for all variables so the outcomes might not reflect the most accurate picture of success and/or challenges

The Factors That Contribute to Success in Performance Management

  • The design is important and taking into account what you need to measure (p. 383)

The Changes in the Image of Public Service Over the Last 30 Years

  • Public service has been very important to development of our country
  • However, many citizens have been critical of public service agencies for spending too much and not doing enough
  • New trends for public administrators is to be aware of globalization and expanding the role of citizens in the government process

How to Attract & Recommend the “best & the brightest” In Public Service

  • Outreach through relationships with professional organization
  • Specialty websites endorsed by professional organizations
  • Internships!
  • Offering bonuses to employees for locating ‘good’ recruits
  • Offering competitive pay, promote a culture of performance

Future Trends in the Field of Public Administration

Be skilled in process of inspiring and mobilizing others

Understand the importance of political competency in the process

Learn to look at the bigger picture (global view)

Facilitation, negotiation, collaboration, technology

Access community needs, values, opportunities, challenges,

Implications

  • Public Administration has undergone evolutionary process since it’s inception as a field of study during President Wilson
  • All careers evolve or become absolute
  • Keep that in mind in your evolution as a professional

Resources

  • The following is a link to global perspectives on New Public Management:
  • OECD Public Management and Governance Service: (www.oecd.org).
  • The following are links to information about digital government and governance:
  • National Center for Digital Governance: (http://www.umass.edu/digitalcenter/index.html).
  • Center for Technology in Government: (www.ctg.albany.edu).
  • National Science Foundation Digital Government Research Program: (www.digitalgovernment.org).
  • The following are links to information about government performance:
  • Performance.gov: (www.performance.gov).
  • Office of Management and Budget: (www.whitehouse.gov/omb/performance).
  • OMB Watch: (www.ombwatch.org/government_performance/).
  • Congressional Institute: (www.conginst.org/).

Order Solution Now

Our Service Charter

1. Professional & Expert Writers: On Time Essays only hires the best. Our writers are specially selected and recruited, after which they undergo further training to perfect their skills for specialization purposes. Moreover, our writers are holders of masters and Ph.D. degrees. They have impressive academic records, besides being native English speakers.

2. Top Quality Papers: Our customers are always guaranteed papers that exceed their expectations. All our writers have +5 years of experience. This implies that all papers are written by individuals who are experts in their fields. In addition, the quality team reviews all the papers before sending them to the customers.

3. Plagiarism-Free Papers: All papers provided by On Time Essays are written from scratch. Appropriate referencing and citation of key information are followed. Plagiarism checkers are used by the Quality assurance team and our editors just to double-check that there are no instances of plagiarism.

4. Timely Delivery: Time wasted is equivalent to a failed dedication and commitment. On Time Essays is known for timely delivery of any pending customer orders. Customers are well informed of the progress of their papers to ensure they keep track of what the writer is providing before the final draft is sent for grading.

5. Affordable Prices: Our prices are fairly structured to fit all groups. Any customer willing to place their assignments with us can do so at very affordable prices. In addition, our customers enjoy regular discounts and bonuses.

6. 24/7 Customer Support: At On Time Essays, we have put in place a team of experts who answer all customer inquiries promptly. The best part is the ever-availability of the team. Customers can make inquiries anytime.