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Managing Multiculturally

Managing Multiculturally

Managing Multiculturally


You work at TalkBox, a company that develops and supports solutions for workforce collaboration. Following recent and rapid growth, TalkBox is expanding into a variety of global markets. In order to prepare the management team for success in these markets, your supervisor, Jim Novik, has asked you to prepare a management primer to be used at upcoming trainings. A primer is an introductory document that prepares other managers for what is next by covering the basics of the subject. This primer should describe the characteristics of a global leader in management and describe and explain the benefits and challenges associated with multicultural teams. As many of the managers who will be leading this initiative are new to multicultural teams, your manager has assured you that you should stick to the basics.

To assist you in creating this primer, your supervisor has provided you with a list of countries targeted by TalkBox for potential expansion. As part of your primer, you are to select two countries and analyze them using Hofstede’s cultural dimensions. Your analysis should describe how the cultural dimensions of both of your targeted countries affect the business environment. Finally, based on your analysis of these countries and your understanding of management best practices for dealing with multicultural teams, make recommendations for management best practices that account for the cultural dimensions of the targeted countries.

A diverse team working in an office environment.


To support TalkBox’s expansion into new global markets, your manager has tasked you with creating a primer that addresses best practices for managing multicultural teams, analyzes the cultural dimensions of two target countries, and recommends management practices that account for the cultural dimensions of the targeted countries.

· Global Leadership: Your supervisor intends for this primer to serve as a resource for managers across the entirety of TalkBox. In constructing this primer, he has asked you to focus on the fundamentals of management theory and address the benefits and challenges of working with multicultural teams. Managers who will be using this primer may not necessarily have managed in a multicultural environment before. In this first section of your primer, address the following items:

· Describe the characteristics of a global leader in management.

· Describe the benefits and challenges involved in managing multicultural teams.

· Explain best practices for balancing cultural differences in multicultural teams.

· Analyze the impact of technology on cross-cultural collaboration.

· Cultural Analysis: In the second half of your primer, your supervisor has requested that you analyze two countries that are currently targeted by TalkBox for expansion. Jim has asked you to ground your analysis in Hofstede’s cultural dimensions theory. This analysis should focus on how the cultural dimensions of your chosen countries affect the business environment. In constructing this element of your primer, address the following items:

· Use Hofstede’s cultural dimensions to describe two countries as they relate to a business environment.

· Analyze the impact of the cultural dimensions of two countries on the business environment.

· Recommend best practices for management appropriate for the cultural dimensions of targeted countries.

What to Submit

Every project has a deliverable or deliverables, which are the files that must be submitted before your project can be assessed. For this project, you must submit the following:

Management Primer Your management primer should describe the best practices for managing multicultural teams and include a cultural analysis of two countries as they relate to the business environment, and recommends a market to enter. The primer should be between 800 and 1,200 words in length.


Citation Help:

The Global Leader: (Ch 12)


Managing Multicultural Teams:

Best Practices:

Cultural Dimensions: (Ch 3)

The 6D model of national culture

Compare countries

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